A description of the Office of the Ombudsperson is in the University of Iowa Operations Manual. Our contact information is listed below.
Cynthia Joyce was appointed as the full-time University Ombudsperson on August 15, 2005. She transitioned to part-time starting November 1, 2020. She is available by telephone, Zoom or Skype, Monday – Friday, 10:00-2:00.
Jennifer Lynch joined the office as an interim Associate Ombudsperson on November 9, 2020. She holds an M.S. in Negotiation and Dispute Resolution and an M.S. Ed in Counseling. Jennifer works half-time in the Ombuds Office and has a joint appointment as a program director in the Center for Diversity and Enrichment.
Nadia Sabbagh Steinberg joined the office as an interim Associate Ombudsperson on January 4, 2021. She is a Lecturer in the School of Social Work with 10 years of clinical practice experience. Professor Sabbagh Steinberg holds an LMSW and PhD in Social Work. She is in the Ombuds Office on Monday and Wednesdays.
Renée Sueppel is the office manager for the Ombuds Office. She has served as a scheduler, secretary and office manager for University of Iowa professors and administrators since October 1998. She is a 5th generation Iowan and earned an M.F.A. from the UI School of Art and Art History with Commendation in 1997. Her most recent work of art is a 1233 sq ft home that she designed and built on the land where her great, great grandmother lived near Old Man’s Creek.
All ombudspersons are available to respond to concerns from or about staff, faculty and students.
Although you are welcome to stop by our office or contact us at your convenience, we encourage you to make an appointment so that we can ensure that someone is available to meet with you. Appointments can be made by e-mail (firstname.lastname@example.org) as well as by telephone (319-335-3608), and messages can be left on our voice mail after office hours or if no one is available to take your call immediately. Our Office Manager is Renée Sueppel, and she is available to schedule appointments and facilitate communication with the Ombudspersons.
Our new address is:
Third Floor Jefferson Building
129 E. Washington Street
Iowa City, IA 52242-1402
(319) 335-3608 (voice)
(319) 335-3071 (fax)
How to Find Us
We are on the third floor of the Jefferson Building. From the front door, walk down the hall towards the stairs. Either take the stairs to the third floor or turn right and then left to access the elevator. From the stairs or elevator, take a right to enter our suite. Please go to Room 308 to check in.
Jefferson Building is on Washington Street at the corner of Dubuque Street. The building entrance is between Herteen and Stocker Jewelers and Subway. Here is a link to a map of campus, where you can search for Jefferson Building: https://maps.uiowa.edu/
There are some metered parking spaces along Washington and Dubuque Streets. There also are three public parking ramps nearby, including the Tower Place Ramp, 335 Iowa Avenue between Gilbert and Linn Streets; Dubuque Street Ramp, 220 S. Dubuque Street, at the corner of Burlington and Dubuque Streets; and the Capitol Street Ramp, 220 S. Clinton Street, at the corner of Clinton and Burlington Streets.